Replacement wheel - front

Excellent service and support as always. We needed a spare part for our Hercules to cover us on upcoming trips and Abi sorted it for us within days

I use my buggy twice a day for one of elderly dogs, when the front wheel broke on my Hercules, I ordered a new one on the Thursday evening and it was delivered on the Saturday, such good service. It was hard work trying to manage with two wheels but I will not leave my elderly lab at home

From the first point of contact with Abi I have found the service second to non. After a long phone consultation regarding the precise needs of my dog. I settled on the Innopet Hercules. I opted for the try before you buy option (my dog is super anxious of new things) Abi supported me on the best way to introduce a pushchair to my dog. Within a couple of weeks we were out and about. To say it’s a game changer is an understatement. I had a problem with the front swivel wheel. Abi sent me a replacement free of charge. K9 Wagins are but an email or phone call away for advice. Thank you

We needed a new wheel for our dog buggy urgently so ordered from K9. There was a mix up with the order but the company sorted this straight away and the correct wheel was with us within 36hrs. Great service. Thank you again

Amazing service above and beyond live chat helped me to order correct part posted super quick to ensure we had wheel for Christmas walk Thankyou from lana our poorly dog